Archive for February 2012
Sharing the risk when your business is just you
When a person is self employed, they are the one that is solely responsible for a business. This is why it is important to really look into insurance. The right coverage will protect a freelancer, contractor, or some other self employed individual if there is an accident or issue. This is a chance to really build a safety net for a person’s professional reputation and business. The following are some of the many things to consider when looking for public liability insurance for self employed workers.
How Pay-outs Work
When looking for the right insurance, one needs to figure out how much coverage they want and how risk is determined. An insurance provider will be sharing the risk with a self employed professional. It pays to really think about how much is earned in a year, how claims are filed, and what situations are and are not covered by a plan.
Compare Rates and Coverage
When looking for an insurance plan, people need to know what they can afford each month as well as what is included in a plan. After all, it makes no sense to invest in a policy if it will not be able to fully cover a self employed worker’s needs. Quality is as important as quantity.
Self employed workers need to protect themselves financially if they are ever sued. Anyone could try and bring such charges, which is why coverage is important. This could save a person and help him or her hire the best lawyers and protection if need be. The best plans are not just the ones with the lowest price. Instead, the best coverage offers a variety of options to protect self employed workers if an issue does come up.
Pressured by toll free calls?
An 800 business toll free number is one of the best assets any company can have, especially if it’s a vanity number. It is the most dialed kind of number because it’s free; that’s aside from it being easy to remember. Given that main advantage, how are you able to attend to all your business calls? Are you being pressured by the non-stop ringing? Is your business process being disrupted by inquiries and customer service calls?
Maybe you need to impose some order on your communications system. Here are the two main areas that need attention to ensure that both you and your callers have a good communication experience that will result in a win-win situation:
Your phone system
Is your phone system able to answer calls simultaneously through the help of an auto-attendant? Are calls routed to the correct extension number in the least amount of time possible? Are the extension owners (departments/employees) able to modify their call forwarding settings so they can receive calls wherever they are? Do you have voicemail to catch unanswered calls?
These are only some of the questions you need to answer with a strong YES to ensure that your phone system works well. More importantly, check the quality of your phone system. It would be much better to invest in a provider that has a good reputation than to lose valuable customers over a cheap landline. Your 800 business phone number deserves more than that.
Your staff
The first and most important question you need to answer about using an 800 number is this: Do you have enough dedicated people to answer calls? You may think that you don’t need it now, but don’t underestimate the power of a toll free number. One pleased customer can translate to a hundred more inquiries through your toll free hotline. So if you decide to go toll free, you need to go big or go home. Maximize it for all its worth by equipping your sales and customer service team with the right amount of people who have the right amount of knowledge and ability to handle calls.
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